Frequently Asked Questions


Q: An app to hire staff? How does it work?

A: We’re a brand new recruitment app and major disruptors to the hospitality industry, finally making hiring staff easy. The best way to find out more - test it out yourself! Download for free HERE, and we’ll give you a free trial straight away! Browse through our growing list of hospitality job seekers, contact anyone you like and you’ll soon see how we can help you access great talent easily and quickly.

Q: Are you recruitment agents?

A: No. We’ve built a technology platform for you to access the hospitality job seeking community. But that’s it. You’re able to contact any talent you find directly yourself, with no middlemen involved and no agency fees to pay at all.

Q: Will I have to pay any extra fees if I hire someone from your app?

A: Absolutely not! You only pay a low flat fee subscription charge for unlimited access to the network, and there are no further charges after that. Contact as many job seekers as you like and hire as many of them as you need – we won’t charge you any commissions, guaranteed.

Q: Is there a limit to the amount of people I can contact?

No. You get unlimited and unrestricted access to our entire global community. And we encourage you to contact as many job seekers as your time allows – the more people you speak with, the closer you’ll get to finding the best fit. You can contact the candidates anytime by phone, email or using our handy DM chat function.

Q: What happens if I need help, or need to report anything?

A: Our team are available round the clock to offer their support and expertise. Just send over a message in the chat function for the fastest reply, and one of our team will get back to you right away.

Q: My trial period has just finished, and I can’t view candidate contact details anymore.

A: Don’t worry, you can view all their details again instantly by paying a subscription fee of £150 per month which you can cancel at any time.

Job Seekers:

Q: Is there a charge for job seekers to sign up to your community?

A: Not at all. It’s completely free to register your details HERE and start getting yourself discovered by hospitality employers in your sector.

Q: I haven’t updated my CV – can I still register?

A: Absolutely. We don’t use CVs at all, so it’s easy to create a profile with us in seconds. Just add your personal details, your work experience, skills and a professional picture, and that’s it!

Q: I’ve got some questions about my profile – who can help me?

A: Our team of experts can help you round the clock, so just send us a message through the app and we’ll get back to you right away.

Q: I don’t live in the UK – can I still register on your app?

A: Yes you can. We are a British company but an international platform, and our community has hospitality job seekers and employers from across the globe.

Q: I don’t see any jobs posted on your app.

A: That’s because we are not a jobs board. Our recruitment app allows you to engage directly with employers. If they’re looking for someone with your skills and experience, they will send you an email, a DM or call you. Easy as that!


Q: I’ve never heard about the Marlin App.

A: Where have you been?! We’ve been featured in the press and had a great response from our app users, growing in number every day. You can follow us on social media, listen to our podcasts, and also read our blogs. Oh and don’t forget about old school chat too – just give us a shout if you have any questions or want to find out more.

Q: Why build an app like this at all?

A: The market’s changing, mobile technology is advancing, and people just don’t have the time or money to waste when they need to find talent or need a job in hospitality. The app has been built for you, and we’re changing recruitment in a big way! Join the revolution and you won’t look back, we guarantee that. Still don’t believe us? There’s only one to find out for sure – download the Marlin App today!